Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-services-for-seniors-santa-rosa-texas.primarycareaid.com (referred to as “our website” or “we,” “us,” or “the Company”). We are committed to protecting the privacy and security of your personal information when you visit our website, use our services, or engage with our applications. This Privacy Policy explains how we collect, use, disclose, and safeguard your data in accordance with applicable privacy laws worldwide, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the General Data Protection Regulation (GDPR) of the European Union, Brazil’s Lei Geral de Proteção de Dados (LGPD), California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Consumer Privacy Act (CPA), Utah’s Consumer Sales and Service Act (UCPA), Connecticut’s ConnectiCT Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy applies to all aspects of our website, including but not limited to:

Please note that this policy does not cover third-party platforms, apps, products, or services accessible through links on our website. These entities have their own privacy policies governing user data collection and usage, so we encourage you to review them before using such services.

Processing Activities

This Privacy Policy outlines the ways in which we process your personal information when:

  1. You use our applications and services as an authorized user.
  2. You visit any of our websites linked to this policy.
  3. You communicate with us via newsletters, emails, phone calls, or text messages.

Personal Data Collection

We collect various categories of personal data (referred to as “Personal Data” or “your information”) for the smooth operation of our services and to improve your user experience. Here’s a detailed breakdown:

  • Account Information: This includes your name, contact details (email, phone number), and account login credentials.
  • Payment Information: We process data related to billing, including payment method details, invoice addresses, and transaction history.
  • Financial Information: We may collect financial records or bank account information for direct billing or subscription services.
  • Purchase Information: Details of products or services you have purchased from us, including order dates, quantities, and delivery addresses.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP address, device ID, and advertising IDs.
  • Location Data: Information about your geographical location when you use our location-based services or consent to sharing your location.
  • Feedback: Your responses to surveys, feedback forms, or product reviews.
  • Social Media Information: Details from social media platforms when you interact with us through such channels (if applicable).
  • Product Information: Any information you provide about products or services you’re interested in or have purchased.

We gather this data through various methods, including direct user input, tracking technologies (like cookies), and third-party service providers who assist us in delivering our services.

Cookies

We use cookies to enhance your browsing experience and for analytical purposes. Cookies are small text files stored on your device by websites you visit. Here’s a breakdown:

  • Strictly Necessary Cookies: These are essential for the basic functionality of our website, enabling features like login, shopping carts, and security measures.
  • Preference Cookies: Used to remember user preferences and settings, enhancing your overall experience.
  • Analytics Cookies: Help us understand how users interact with our site through analytics tracking, allowing us to improve its performance.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may impact your user experience on our website.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights (Geographical Location Depending)

Depending on your location, privacy laws may grant you specific rights regarding your personal data. These can include:

  • Access to your information and its use details.
  • Requesting corrections or deletions of inaccurate or unnecessary data.
  • Restricting the processing of your data in certain situations.
  • Portability of your data, allowing you to transfer it to another service provider.
  • Objection or consent withdrawal for specific processing purposes.
  • Receiving a copy of your data in a structured, commonly used format.

To exercise these rights, please contact our Data Privacy Team using the information provided below. We will respond to your requests as quickly as possible and within applicable legal timeframes.

Changes to Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For any privacy-related inquiries, requests for data removal, or questions regarding this Policy, please contact us:

  • Email: contact@home-care-services-for-seniors-santa-rosa-texas.primarycareaid.com
  • Mail: [Provide Postal Address]